Shipping policy
Absolutely! Here's a sample shipping policy for your e-commerce website:
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**Shipping Policy**
**1. Order Processing**
- All orders are processed within 10 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
**2. Shipping Rates & Delivery Estimates**
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery estimates:
- Standard Shipping: 5-10 business days
- Delivery delays can occasionally occur.
**3. Shipment Confirmation & Order Tracking**
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
**4. Customs, Duties, and Taxes**
- Roberta Guerra is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
**5. Damages**
- Roberta Guerra is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
**6. International Shipping**
- We currently do not ship outside of the United States.
**7. Contact Information**
- For more information about our shipping policy, contact us at robertaguerra@ymail.com or call us at 224-723-9402